Welcome to DUOMI CNC, the brand of Duomi (Guangdong) Intelligent Equipment Co., Ltd. ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website (https://www.xdmcnc.com) and tells you about your privacy rights under applicable laws, including the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).
1. Important Information and Who We Are
Purpose of this Privacy Policy
This Privacy Policy aims to give you information on how DUOMI CNC collects and processes your personal data through your use of this website, including any data you may provide when you fill out an inquiry form, sign up for a newsletter, or request a quote for our CNC drilling and tapping machines.
Contact Details
Full Name of Legal Entity: Duomi (Guangdong) Intelligent Equipment Co., Ltd.
* Email Address: [email protected]
* Postal Address:* No. 8, Chuangsheng Road, Shangsha Community, Changan Town, Dongguan City, Guangdong Province, China
2. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows: * Identity Data: Includes first name, last name, and company name. * Contact Data: Includes email address, telephone number (e.g., WhatsApp/WeChat), and physical address. * Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform. * Usage Data: Includes information about how you use our website, products, and services.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: * To respond to your inquiries regarding our CNC friction drilling & tapping machines, multi-spindle drilling machines, and customized automation solutions. * To provide you with technical support or quotation services. * To improve our website, products/services, marketing, customer relationships, and experiences. * To comply with a legal or regulatory obligation.
4. Disclosures of Your Personal Data
We may share your personal data with internal third parties (e.g., our cross-border team across global markets) and external third parties, such as IT service providers and shipping logistics partners, strictly for the purpose of fulfilling your inquiries or orders. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.
6. Your Legal Rights (GDPR / CCPA)
Under certain circumstances, you have rights under data protection laws in relation to your personal data: * Request access to your personal data (commonly known as a "data subject access request"). * Request correction of the personal data that we hold about you. * Request erasure of your personal data (the right to be forgotten). * Object to processing of your personal data where we are relying on a legitimate interest. * Request restriction of processing of your personal data. * Request the transfer of your personal data to you or to a third party (data portability). * Right not to be subject to discrimination for the exercise of rights (applicable under CCPA).
If you wish to exercise any of the rights set out above, please contact us at [email protected].
7. Cookies Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
8. Changes to the Privacy Policy
We keep our Privacy Policy under regular review. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.